1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: such as your name, email address, telephone number and company details
- Event Information: details related to your enquiries, bookings or service requirements
- Technical Data: including IP address, browser type, device information and website usage data
- Communication Data: records of correspondence when you contact us
2. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide requested services
- Manage event planning, bookings and service delivery
- Improve our website, services and customer experience
- Send relevant updates or communications (where permitted)
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Trusted service providers and suppliers involved in delivering our services
- Professional advisers (such as legal or financial consultants)
- Authorities or regulators where required by law
All third parties are required to respect the security of your data and process it in accordance with applicable laws.
4. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. While we strive to safeguard your data, no method of transmission over the internet is completely secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data where appropriate
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise your rights, please contact us using the details below.
7. Cookies
Our website may use cookies to enhance your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
GRAND ARC EVENTS
Email: info@grandarcevents.co.uk
Telephone: 07342845046